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Microsoft
Business Solutions Customer Relationship Manager
Increase sales success, deliver superior customer service, and make informed,
agile business decisions with Microsoft® CRM. Accessible from Microsoft
Outlook® and the Web, Microsoft CRM is easy to use, customize, and maintain,
integrates with other business systems, and scales to grow along with your
business.
- Increase
sales success.
Shorten the sales cycle and improve close
rates with leads and opportunity management,
automated sales processes, quote creation,
and order management.
- Deliver
efficient, consistent customer service.
A shared knowledge base and automated
routing and queuing make it easy to serve
customers efficiently.
- Make
informed, agile decisions.
Comprehensive reports let you forecast sales,
measure business activity and performance,
evaluate sales and service success, and identify
trends, problems, and opportunities.
- Work
from Outlook or the Web.
Access full sales functionality online or offline
through Microsoft Outlook, or work online from
any location using a Web browser.
- Share
information.
Tightly integrated Sales and Customer Service
functionality makes it easy to view, update,
and share information across teams and
departments.
- Use
easily.
Designed for ease of use, Microsoft CRM
ensures that sales teams get started fast.
- Customize
and scale easily.
Configure user interfaces and workflow
processes, customize the solution to fit your
business, and scale the installation to meet
changing needs.
- Integrate
powerfully.
Integrate with Microsoft Office, Microsoft
Business Solutions for Financial Management,
and other business systems.
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